Privacy Policy

Introduction

Vulcaris ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (vulcaris.com) or use our services, in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK), the EU General Data Protection Regulation (GDPR), and other applicable data protection regulations.

Data Controller

Vulcaris, located at Ataşehir / İstanbul, Turkey, is the data controller responsible for processing your personal data. You can reach us at info@vulcaris.com for any data protection inquiries.

Data We Collect

We may collect the following categories of personal data:

• Identity information (name, surname) provided through our contact or quote request forms
• Contact information (email address, phone number) you submit voluntarily
• Message content you send through our forms
• Technical data (IP address, browser type, device information) collected automatically when you visit our website
• Usage data (pages visited, time spent) through cookies and similar technologies

How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and contact requests
• To prepare and deliver project proposals and quotes
• To provide and improve our services
• To ensure the security and proper functioning of our website
• To comply with legal obligations

Legal Basis

We process your personal data based on the following legal grounds under KVKK Article 5 and GDPR Article 6: your explicit consent where required, performance of a contract or steps prior to entering a contract, compliance with legal obligations, and our legitimate interests in operating and improving our services.

Data Sharing

We do not sell or rent your personal data. We may share your data with trusted service providers who assist in operating our website and delivering our services (such as hosting, email, and analytics providers), and when required by law or legal proceedings. Any third-party service providers are bound by data processing agreements in compliance with KVKK and GDPR. Where data is transferred outside of Turkey or the EU/EEA, we ensure appropriate safeguards are in place.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

Under KVKK and GDPR, you have the right to:

• Learn whether your personal data is being processed
• Request access to and information about the processing
• Learn the purpose of processing and whether data is used accordingly
• Know the third parties to whom your data is transferred
• Request correction of incomplete or inaccurate data
• Request deletion or destruction of your data (right to erasure)
• Request restriction of processing or object to processing
• Data portability — receive your data in a structured, commonly used format
• Object to automated decision-making and profiling
• Request compensation for damages arising from unlawful processing
• Withdraw your consent at any time, where processing is based on consent

To exercise your rights, please contact us at info@vulcaris.com. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.